CLAIMS CENTER

Accidents Happen…

But the good news is that we’re here for you.

Need to File a Claim?

We know making a claim isn’t something you look forward to. Thankfully, it’s not something you have to do every day. We understand and strive to make your claim experience as easy and smooth as possible. And we’ll be there to walk with you every step of the process.

What Will I Need?

Assuming you are safe and uninjured, try to get the following information at the scene to make the claims process a little smoother:

 

  • Names of all drivers involved
  • Addresses of other drivers involved
  • Phone numbers
  • Names of other drivers’ insurance companies
  • Other drivers’ policy numbers
  • License plate numbers of other cars
  • Descriptions of other cars involved in accident (year, make, model)
  • Witness information
  • Photos of the damage
  • Write down the time, date, and location of the accident

 

Even if you consider yourself at fault in the accident, we suggest that you don’t admit fault as you cooperate with the police at the scene. Remember, you do not have to discuss the accident with anyone except an authorize insurance representative from AE or the police.

How Do I Report?

  • Call us at 1-844-335-0049 (toll-free) as soon as it is safe to do so; OR
  • Provide the required data in the boxes below and click the “Submit” button:
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Accident
Name
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  • Micronesia+691
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  • Tajikistan+992
  • Tanzania+255
  • Thailand (ไทย)+66
  • Timor-Leste+670
  • Togo+228
  • Tokelau+690
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  • Turkmenistan+993
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  • Vietnam (Việt Nam)+84
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  • Zimbabwe+263
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  • United States+1
  • United Kingdom+44
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  • Andorra+376
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  • Aruba+297
  • Ascension Island+247
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  • Austria (Österreich)+43
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  • British Indian Ocean Territory+246
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  • Burkina Faso+226
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  • Cape Verde (Kabu Verdi)+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic (République centrafricaine)+236
  • Chad (Tchad)+235
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  • Christmas Island+61
  • Cocos (Keeling) Islands+61
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  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
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  • Djibouti+253
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  • Ecuador+593
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  • Ethiopia+251
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  • Faroe Islands (Føroyar)+298
  • Fiji+679
  • Finland (Suomi)+358
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  • French Polynesia (Polynésie française)+689
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  • Greece (Ελλάδα)+30
  • Greenland (Kalaallit Nunaat)+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
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  • Honduras+504
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  • Lebanon (‫لبنان‬‎)+961
  • Lesotho+266
  • Liberia+231
  • Libya (‫ليبيا‬‎)+218
  • Liechtenstein+423
  • Lithuania (Lietuva)+370
  • Luxembourg+352
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  • Malaysia+60
  • Maldives+960
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  • Malta+356
  • Marshall Islands+692
  • Martinique+596
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  • Mayotte+262
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  • Micronesia+691
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  • Oman (‫عُمان‬‎)+968
  • Pakistan (‫پاکستان‬‎)+92
  • Palau+680
  • Palestine (‫فلسطين‬‎)+970
  • Panama (Panamá)+507
  • Papua New Guinea+675
  • Paraguay+595
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  • Philippines+63
  • Poland (Polska)+48
  • Portugal+351
  • Puerto Rico+1
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  • Romania (România)+40
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  • Saint Lucia+1
  • Saint Martin (Saint-Martin (partie française))+590
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  • Saint Vincent and the Grenadines+1
  • Samoa+685
  • San Marino+378
  • São Tomé and Príncipe (São Tomé e Príncipe)+239
  • Saudi Arabia (‫المملكة العربية السعودية‬‎)+966
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  • Serbia (Србија)+381
  • Seychelles+248
  • Sierra Leone+232
  • Singapore+65
  • Sint Maarten+1
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  • South Sudan (‫جنوب السودان‬‎)+211
  • Spain (España)+34
  • Sri Lanka (ශ්‍රී ලංකාව)+94
  • Sudan (‫السودان‬‎)+249
  • Suriname+597
  • Svalbard and Jan Mayen+47
  • Sweden (Sverige)+46
  • Switzerland (Schweiz)+41
  • Syria (‫سوريا‬‎)+963
  • Taiwan (台灣)+886
  • Tajikistan+992
  • Tanzania+255
  • Thailand (ไทย)+66
  • Timor-Leste+670
  • Togo+228
  • Tokelau+690
  • Tonga+676
  • Trinidad and Tobago+1
  • Tunisia (‫تونس‬‎)+216
  • Turkey (Türkiye)+90
  • Turkmenistan+993
  • Turks and Caicos Islands+1
  • Tuvalu+688
  • U.S. Virgin Islands+1
  • Uganda+256
  • Ukraine (Україна)+380
  • United Arab Emirates (‫الإمارات العربية المتحدة‬‎)+971
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  • United States+1
  • Uruguay+598
  • Uzbekistan (Oʻzbekiston)+998
  • Vanuatu+678
  • Vatican City (Città del Vaticano)+39
  • Venezuela+58
  • Vietnam (Việt Nam)+84
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  • Western Sahara (‫الصحراء الغربية‬‎)+212
  • Yemen (‫اليمن‬‎)+967
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  • Zimbabwe+263
  • Åland Islands+358
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